Terms of service

Welcome to Moonbow Creative Co. By visiting our website or purchasing from us, you agree to the terms outlined below.

Product Information & Availability

We do our best to display our products, colours, and images as accurately as possible. However, colours may appear differently depending on your device or screen, and we cannot guarantee that the colour shown on our website will match the product exactly.

We do our best to keep products in stock, but occasionally an item may sell out or become unavailable. If an item you've ordered is unavailable, we'll contact you as soon as possible to discuss the available options.

If an item needs to be removed from your order, any applicable changes will be reflected in your order total and shipping confirmation.

Competitions & Promotions

From time to time, Moonbow Creative Co. may run competitions, giveaways, or promotional activities on our website or through our social media channels.

Prizes, gifts, and bonus items cannot be exchanged for cash or other products unless otherwise stated.

The terms and conditions of each competition or promotion will be provided at the time of the promotion. Moonbow Creative Co. reserves the right to modify or cancel a promotion where necessary.

Copyright & Intellectual Property

All content on this website, including but not limited to text, graphics, designs, photographs, illustrations, logos, and product imagery, is owned by or licensed to Moonbow Creative Co. and is protected by applicable copyright and intellectual property laws.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission from Moonbow Creative Co.

Images may be shared on personal blogs or social media for non-commercial purposes, provided that appropriate credit is given to Moonbow Creative Co. and, where possible, a link to our website is included.

Questions or Support

If you have any questions about these Terms of Service or need assistance with an order, please contact our Customer Support team through our customer portal.

We’re always happy to help.